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Sonntag, 14 Februar 2010

Terms of Use

General Terms of Use

All offers on our web page are non-binding and not-binding. The company Klaus Goerz reserves to change parts or the whole offer without separate announcement or to complement or to extinguish. It is also valid for all on-line published articles of this web page.

Informations about Distant Sales Contract
A contract of sale comes about between the customer and the company Klaus Goerz represent by the CEO Klaus Goerz. The business purpose of the contract is aimed on the sales of our offered goods and comes about by an order by post, fax, phone or internet and by following acceptance of the order by our company in form of a written confirmation of order or sending the ordered product.

Terms of Delivery
The delivery by us occurs under the reservation that we ourselves are supplied properly and on time and do not have to represent the missing availability. We don't assume any responsibilities for possible transmission mistakes by telephone orders. All our prices are valid from our stock in EURO including the VAT valid at that moment. The actual shipping costs are shown in the order and the copy of your order which you receive by email. The product is to be inspected immediately after receipt on damages in transit by the customer or his representative. Ascertained damages in transit are to be indicated immediately in writing. The customer must confirm packaging damages by acceptance of the product from the transportation company in writing.

Right of Withdrawel
For all our goods delivered by dispatch we grant our consumers a 14-day right of withdrawel. You can explain your return desire in text form by letter, fax or email within two weeks after receipt of the product and the withdrawel indoctrination without giving any reasons. The cancellation needs no reason. Also the return of the thing itselfs within two weeks contains the cancellation.

In case of cancellation the buyer has to return the product. In that case the buyer has to pay the costs of return.
In case of an effective cancellation the received achievements on both sides are to give back and if necessary drawn benefit (e.g. advantages of use) are to be released.

Please note that by using your right of return the decrease in value is to be substituted to the company Klaus Goerz , as far as you have to represent this as a result of a deterioration, damage or loss.

Liability
We exclude our liability for slightly careless breach of duty, as far as they don't affect any contract-essential duties, damages from the injury of the life, the body or the health or claims are touched according to the product liability law. The same is valid for breach of duty of our fulfilment assistants and representation organs.

Right of Return

A right of withdrawal is entitled with distant sales contracts according to § 13 BGB to the consumer.

According to distant sales law he has the possibility to revoke the contract within two weeks after receipt of the product. The cancellation can be done in text form or by returning the product.

To improve our products or services in case of a return we ask for the reasons in writing or by telephone. Not paid returns are always not accepted!

Returns are to be sent to the following address: Klaus Goerz Motorradtechnik Kaulerweg 1 57632 Kescheid. By using the right of withdrawal the customer has to pay the costs of return up to an order value of 40 Euro. Depreciations of designated use are to be refunded by the consumer, unless the decrease is caused by inspecting the product. Depreciations can be avoided if the goods are treated carefully and the installation of components is performed exclusively by certified and authorised technical staff.

A right of withdrawal does not exist basically for: CDs, DVDs, CD-ROMs, software, software licences and videos which were unsealed by the consumer or for goods purchased by Internet auctions. Also the right of withdrawal is excluded for goods manufactured after customer's specification .

Data Security
For registration an email address and a freely definable user name is required (alias) by the user. The user chooses a password for his registration. He commits to keep this password secretly. The data (address data etc.) are required exclusively for processing and dispatching of ordered goods and are not transmitted to third party.

If wished by the user the data are removed on request (email, Telefax or phone) immediately from the system. The acceptance of using the data for shipping ordered goods can be revoked any time by an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 
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